http://www.keyhouse.co.uk/news/ News from around Keyhouse en http://www.rssboard.org/rss-specification PHP/5.2.9 http://www.keyhouse.co.uk/news/children-in-need Children in Need 9 May 2012 Keyhouse are delighted to be able to announce that we have secured a grant of £89000 from BBC Children in Need for the next 3 years from 1st June 2012 to support the children's work that we undertake at our Wesley Homeless Families service in Keighley.   Thank you Children in Need !   http://www.bbc.co.uk/pudsey/ Wed, 09 May 2012 00:00:00 +0100 http://www.keyhouse.co.uk/news/children-in-need http://www.keyhouse.co.uk/news/customer-survey-results Customer Survey Results 17 April 2012 Keyhouse carry out a customer survey for all offices on an annual basis.  Please click here to read the results of the 2011 survey. Tue, 17 Apr 2012 00:00:00 +0100 http://www.keyhouse.co.uk/news/customer-survey-results http://www.keyhouse.co.uk/news/case-study-working-tax-credits The client is married with a 1 year old daughter, presently working 16 hours. The client has received a letter from the Working Tax Credits saying that his WTC will stop on 6 April 2012, due to the new changes in working hours. The client asked his employer to increase his hours to 24, the new minimum hours to be able to claim WTC, but the employer has refused. The client came to Keyhouse to ask what he can do, as he will be losing £74.28 WTC per week as a result. We did a better off calculation, which revealed that even if he increased his hours to 24, therefore working an extra 8 hours per week more, he would only be better off by 58 pence per week because the increase in earnings would reduce his WTC, Housing Benefit and Council Tax benefit. More alarmingly, the calculation identified that if he remained on 16 hours and did not find alternative work, he would be better off on Income Based Job Seekers Allowance by £8.56 per week. We had to speak to the client about the implications of leaving his job and the potential of being sanctioned for making himself unemployed in order to claim JSA.       Mon, 16 Apr 2012 00:00:00 +0100 http://www.keyhouse.co.uk/news/case-study-working-tax-credits http://www.keyhouse.co.uk/news/press-release-keyhouse-in-unique-partnership Local homeless charity Keyhouse has entered into a unique partnership with similar charities across the UK and housebuilder Taylor Wimpey which will see it receive much-needed funds for its supported accommodation projects and support services in Yorkshire and Humberside. The scheme, set up in partnership with Centrepoint, which works with vulnerable 16-25 year-olds in London and the north east, involves five other homeless charities spread across the country and means Keyhouse will now become one of Taylor Wimpey's chosen charities for 2012. Maria Pilfold, head of Taylor Wimpey's charity committee, says: 'We have worked with Centrepoint as our national charity partner for the past two years, and homelessness was a cause that our employees wanted us to continue to support. However, we were keen to look at ways in which we could widen that support to some of the local communities, such as those in Yorkshire and Humberside, where a number of our new developments are based. As there is no national charity or network of charities that collaborate on homelessness, we decided on this innovative partnership idea and are delighted that Keyhouse is a part of that.'   Keyhouse provides temporary accommodation, support services and training for vulnerable groups such as young people, teenage parents, refugees and homeless families. The charity offers advice and assistance to anyone in housing need or those at risk of becoming homeless. Its supported housing is based in Bradford with support services and training covering  Bradford, Yorkshire and Humberside. Taylor Wimpey will raise money for its charity partners throughout 2012 through public fundraising events, staff fundraising and corporate donations. Taylor Wimpey employees will also offer support through volunteering. About Taylor Wimpey Taylor Wimpey build around 10,000 homes a year, developing hundreds of new communities across the UK.  Taylor Wimpey is a responsible homebuilder, which is committed to health and safety, providing excellent customer care, engaging with local communities, promoting environmental sustainability and encouraging innovative design.    Taylor Wimpey is committed to helping people get on the property ladder and sold 29% of its homes to first time buyers in 2010. Taylor Wimpey was awarded four stars in this year's HBF Customer Satisfaction Survey with 87% of customers stating they would recommend one of its homes to a friend.  Taylor Wimpey's Customer Service Charter is fully compliant with the 2010 Consumer Code. A Taylor Wimpey home today requires one fifth of the energy needed to heat the same type of home built in the 1930's and a third of the energy requirements of a similar home built in the 1980's. Taylor Wimpey contributed over £92 million to local communities via its Planning Obligation contributions in 2010. Taylor Wimpey built 570 homes to UK Code for Sustainable Homes level three in 2010.  Last year Taylor Wimpey completed the first prototypes of its new house type range - a collection of high quality homes designed to meet levels three and four of the Code for Sustainable Homes and capable of adaptation to meet 2013 building regulations. The house types are very flexible with different internal layouts and a wide range of exteriors that will complement local landscapes and streetscapes. Taylor Wimpey continues to support the UK construction industry's Construction Skills Certification Scheme (CSCS) which aims to improve quality and reduce accidents. 98.6% of its workforce, including subcontractors, was carded under the scheme by the end of 2010.   For further information please visit www.taylorwimpey.co.uk About Centrepoint Centrepoint is the leading charity for homeless young people aged 16-25. Centrepoint supports around 1,200 homeless young people a year providing a range of accommodation-based and floating support services in London and the North East of England. These include emergency night shelters and accommodation-based short stay services, as well as specialist services for care leavers, ex-offenders, young single parents, foyers and supported flats. Centrepoint's work is about more than just providing a safe bed for the night, Centrepoint helps young people to turn their lives around by gaining essential life skills; tackling their physical and mental health issues and moving into education or employment. Through policy work, Centrepoint aims to influence public policy, campaigning on behalf of the young people it supports and homeless young people throughout the UK. Founded in 1969, Centrepoint has helped more than 75,000 homeless young people. HRH The Duke of Cambridge became Centrepoint's Patron in 2005. For more information, please visit www.centrepoint.org.uk   Fri, 09 Mar 2012 00:00:00 +0000 http://www.keyhouse.co.uk/news/press-release-keyhouse-in-unique-partnership http://www.keyhouse.co.uk/news/keyhouse-awarded-funding-towards-kitchen-refurbishment Keyhouse have recently been awarded funding from LandAid towards the costs of refurbishment of the kitchen area at Cavell House.  LandAid is the property industry's charity and a leading charitable investment vehicle within the sector with a specific focus on the young and disadvantaged. The refurbishment of the kitchen at Cavell House in Bradford will enable us to offer the "cook" part of our goal of enabling users of our supported housing services, and those of other agencies like ours, to grow their own food, prepare it and eat it: Grow Cook and Eat. A survey of 68 service users in December 2010 found that: only 2.9% (2 people) got 5 portions of fruit and vegetables a day only 19% prepare a meal from scratch every day 56% don't have the money to buy or prepare fresh food 81% say that they have a cooker 35% actually just use a kettle, microwave or toaster to prepare meals 65% want to learn how to prepare and cook healthy meals 75% just want to learn to cook 66% are interested in food hygiene Through developing this project we are aiming to move these statistics in the right directions with a particular focus on: Increasing the numbers who prepare a meal from scratch every day Meeting the needs of those who want to learn how to prepare and cook healthy meals Meeting the need of those who want to learn to cook Informing and educating about food hygiene We already have a thriving allotment project covering 7 allotment plots in Bradford, worked together as a single growing area. This has been running for 3 years and has been successful in engaging both users of our services and those of other projects into running the plots and growing vegetables and fruit. Produce from the site is currently taken away by users on a daily basis and a weekly produce box is also provided for our Hostel in Keighley which is used for running cook and eat sessions with our residents there. Our Hostel has now developed another smaller growing plot in Keighley to expand on this. The project is for users of our supported housing services and the allotment site and those of other agencies and we are expecting to deliver cook and eat for at least 100 people a year. If you would like more information on LandAid, please visit their website - http://www.landaid.org/   Thu, 16 Feb 2012 00:00:00 +0000 http://www.keyhouse.co.uk/news/keyhouse-awarded-funding-towards-kitchen-refurbishment http://www.keyhouse.co.uk/news/justtextgiving JustTextGiving 15 December 2011 JustTextGiving is an exciting partnership between Vodafone and JustGiving, and is supported by The Vodafone Foundation (Registered charity 1089625). Every penny of every donation will come to us (plus Gift Aid) AND its FREE - text messages are free to send on all networks. For more information on how this works please visit the JustTextGiving website http://www.justgiving.com/justtextgiving/. Help Keyhouse to prevent homelessness Text KEYH25 £2 / £5 / £10 to 70070 to donate now. eg KEYH25 £5    Thu, 15 Dec 2011 00:00:00 +0000 http://www.keyhouse.co.uk/news/justtextgiving http://www.keyhouse.co.uk/news/homeless-link Youth homelessness During the autumn of 2011, Homeless Link received evidence that homelessness services throughout the country were seeing a higher proportion of younger clients, aged between 16 to 24, including greater numbers of young rough sleepers in some areas. In response, Homeless Link launched a survey of homelessness agencies and local authority housing options teams in November to investigate the extent of and nature of youth homelessness in England and have published their findings in their publication 'Young & Homeless', based on input from 79 homelessness charities and 108 local authorities. The report reviews the changes reported by services, how they have responsed to increased demand, their concerns, and a series of recommendations to help prevent youth homelessness and reduce its impact. For more information, download the report or visit their site http://www.homeless.org.uk/youth-homelessness.     Mon, 12 Dec 2011 00:00:00 +0000 http://www.keyhouse.co.uk/news/homeless-link http://www.keyhouse.co.uk/news/changes-to-housing-benefit Housing Benefit restrictions for single people, under the age of 35. Under the current rules, if you are single, under the age of 25 and rent from a private landlord, you will normally only be entitled to enough Housing Benefit to cover the average cost of a single room in a shared house in your area. This is the case even if you have a place of your own. This rule is often known as the 'single room rent restriction'. From January 2012 this rule will be extended to single people under 35. This means that the maximum Housing Benefit you may be entitled to is the rate to cover a single room in a shared house or flat. Who will this change affect? These changes will affect you if you: rent accommodation from a private landlord already get Housing Benefit, or are going to make a new claim are single do not normally have children living with you are under 35 years old live in a self contained property These changes will not affect you if you: rent from a local authority or housing association are aged under 22 and have been in care live in supported housing provided by a housing association, registered charity, voluntary organisation or a county council (in England) get the severe disability premium in your benefit because you are entitled to the middle or higher rate care component of Disability Living Allowance need an extra bedroom for a carer who provides you with the overnight care you need but who does not normally live with you have spent at least three months in a homeless hostel or hostel specialising in rehabilitating and resettling within the community. To benefit from this exemption you need to have been offered and accepted support services to enable you to be rehabilitated or resettled in the community are managed under active multi-agency management under the Multi Agency Public Protection Arrangements When will the change happen? If you are single and under the age of 35 and make a new claim on or after 1 January 2012, you will be affected straight away. If you already receive Housing Benefit and on 1 January 2012 you are receiving transitional protection from the April 2011 Local Housing Allowance changes, this change will affect you at the same time as the other Local Housing Allowance changes. If you already receive Housing Benefit and on 1 January 2012 you are not receiving transitional protection from the April 2011 Local Housing Allowance changes, this change will affect you when we next assess your claim - this is usually a year after your last assessment. Some people, those whose anniversary dates fall between 1st January 2012 and 31st March 2012 and qualify for transitional protection will not be affected by this change until the end of their transitional protection. If you have been receiving Housing Benefit since before 7 April 2008, with no break in your claim and have not changed your address, this change will affect you when we next assess your claim - this is usually a year from when you made a claim. What do I need to do? If this change affects you, we will write to you to tell what your new Housing Benefit entitlement is. If you are concerned about how these changes will affect you, please phone the Benefits Service on 01274 432772 for advice. See also the DWP Shared Accommodation Factsheet   Thu, 03 Nov 2011 00:00:00 +0000 http://www.keyhouse.co.uk/news/changes-to-housing-benefit http://www.keyhouse.co.uk/news/annual-general-meeting-2011 Annual Report 2011 25 October 2011 Following our Annual General Meeting on 12th October 2011, we are pleased to present our 2011 Annual Report. At our AGM we also held a popular art competition which was entered by adults and children, and also raised over £70 for the Service Users Fund. I hope you can take the time to have a look at our achievements for the past 12 months, and how we are working hard to ensure we can continue delivering our services to the community in the future. Tue, 25 Oct 2011 00:00:00 +0100 http://www.keyhouse.co.uk/news/annual-general-meeting-2011 http://www.keyhouse.co.uk/news/art-comptetition Art Comptetition 30 August 2011 The Keyhouse housing team and our service users are organising an art exhibition to coincide with this years AGM (12 October 2011). ADULT COMPETITION Open to Keyhouse residents, tenants service users, advice clients and members of staff. Up to 3 entries per person 50p entry fee (£1 if working) per item (This money will go towards prizes) Any medium (2D or 3D) but must be small enough to transport easily. Can be framed or unframed. Name and contact details on back of piece All entries at artists own risk (we have no insurance for works of art) All entries to Cavell House or your Housing Support worker by end of September. All work will be hung at Cavell House  until end of October Sorry, we cannot negotiate selling of any pieces of work CHILDREN'S COMPETITION 0 - 16 years (If you are older - enter the adult  competition !) Free entry Must be child's own work We may split into age groups if sufficient entries Name and age on the back of each entry 2 PRIZES FOR EACH CATEGORY - ONE JUDGED BY OUR PANEL, THE OTHER A POPULAR VOTE AT THE AGM . There will also be a treat for each child who enters. Please make sure you get your entries in on time - Good Luck!   Mon, 29 Aug 2011 00:00:00 +0100 http://www.keyhouse.co.uk/news/art-comptetition http://www.keyhouse.co.uk/news/mortgage-arrears- Mortgage Arrears? 3 August 2011 During 2010, in North and West Yorkshire, there were 4,590 claims made by mortgage lenders wanting to repossess homeowners properties because of mortgage arrears. Less than you might have thought, perhaps, and certainly fewer than a couple of years earlier when repossessions hit a peak. However, were you aware that many of those repossession claims result in suspended possession orders, with the homeowner remaining in the property and paying an amount off the arrears each month?   Statistics released by the Ministry of Justice¹ show that, during 2010, more than half (55%) of all possession claims made by mortgage lenders resulted in an outright order being made, giving possession of the property back to the lender. In North and West Yorkshire that means that around 2525 homeowners will have been given an outright possession order and may well have lost their home.   Keyhouse, a charity providing free and independent housing, money and benefit advice, runs the Duty Housing Advice Service in York, Scarborough, Bridlington, Bradford, Keighley and Skipton County Courts on housing repossession days. The experienced and knowledgeable advisers are there to assist anyone who has a court hearing for repossession of their property and the service is free, being funded by Legal Services Commission.   Keyhouse statistics show that when they have assisted a homeowner who is appearing in court to defend repossession action, in 4 out of 5 cases (80%) the homeowner is given a suspended possession order on condition that they pay the mortgage and an amount off the arrears each month. This may not have been the case if they hadn't attended the hearing and clearly shows that it is always best to turn up at court.   So, if you do get papers from the court summoning you to attend a repossession hearing, please contact Keyhouse as soon as possible to get advice about your options. Failing that, make sure that you turn up for your hearing, bringing with you proof of your income to show the District Judge that you can afford to pay the mortgage plus an amount off the arrears each month. Our friendly advisers can then assist you in negotiating an affordable repayment schedule and, in most cases, ensure that you remain in your home. A court hearing is not always the end of the story, so don't give up on your home!   You can contact Keyhouse on the following numbers: North Yorkshire (York, Scarborough and Bridlington:  01845 521458 Bradford:  01274 738954 Keighley and Skipton:  01535 211311   ¹ www.justice.gov.uk/publications/statistics-and-data Wed, 03 Aug 2011 00:00:00 +0100 http://www.keyhouse.co.uk/news/mortgage-arrears- http://www.keyhouse.co.uk/news/down-to-earth Down To Earth 26 April 2011 When Ian Fallon started the Down to Earth project in 2008 he hoped to improve the health of local homeless people. He had no idea that his clients would soon be taking part in the Chelsea Flower Show. 'I'm a support worker for Keyhouse, one of Bradford's providers of housing, advice and training for homeless people. When we surveyed the residents in our hostels over 80 percent said they didn't buy vegetables or eat fruit. That's a high number but, if you're on a very low income - in some cases £50 a week - fresh food is something you don't always put at the top of your list. 'In 2005 I took on a local allotment in my free time and in 2008 I approached my manager, Jeff Gordon, to suggest we give our service users the chance to get involved with a plot. He agreed to pay for an allotment and gave me a small bursary to start up. We hoped to improve health through diet. Our projects work with people that have drug and alcohol problems as well as young people, some of them just leaving care. As an ex-unemployed homeless person with a past addiction problem, I know what it's like. I thought that the client groups I work with might benefit from getting a bit of fresh air and light exercise - it could put their addiction on hold for a few hours everyday.   'Over the next year our allotment site grew from four plots to six. Yvonne Slater, from the PATH project (Pro-active Approach to Health), did a lot of positive work for us and secured funding connected to healthy eating. Staff from the Bradford Community Environment Project worked with service users two days a week and we put up a new greenhouse roof and a poly-tunnel. When people said they'd like a place to sit and enjoy the allotment I built a shelter in one corner so they could relax and eat or drink. 'We've been working with different organisations and have a wide range of clients all with different needs, including learning and physical disabilities. The Together Women's project in Bradford brings a lot of people down to us - women that have suffered domestic violence or addictions to heroin, crack or alcohol. We've also teamed up with the Bridge Project, the Salvation Army, the Piccadilly Project in Bradford and a 'dry' hostel run by Horton Housing  which is close to the allotment site. We have allocated days for people to come on site, but if anyone wants to visit on a more regular basis they can. 'Quarton (Q), the person I'm working with today, is a prime example of someone who's stuck at it. He's been a service user from 2009 when he was in the Salvation Army hostel in the Leeds Road area of Bradford. We employed him and four other people to work on the allotments through the government's Future Jobs Fund. The Fund provided six months of work on about 30 hours a week for a minimum wage. It didn't guarantee a permanent job but gave people in long-term unemployment a chance to gain some experience. We had wanted to re-employ Quarton but unfortunately the cuts made by the Chancellor of the Exchequer's emergency budget pulled that funding away. 'Over 150 people took part in the Down To Earth project during its first two years and more than 130  attended our open day last September. I'd like to expand our site, but the long waiting list for allotments means there are no available plots. Instead I've been talking to 'Incredible Edible', an organisation that turns unused areas into veg patches where the general public can harvest a few crops. The idea has been successful in its home town of Todmorden and I'm hoping to make it happen in Bradford. I'm talking with our Local Authority but I've also hoping to approach fire stations, police stations and train stations to see if we can use scraps of waste land the council doesn't need. Incredible Edible also do a marvellous job promoting growing-your-own within schools. Keyhouse is also hoping to work with local Primary Schools to create veg patches - it's all about getting people interested at the right age. We're looking at developing clients' gardens into vegetable patches, too, so they can eat what they grow. The Keyhouse hostel in Keighley and Down to Earth are also making a veg plot at the local Woodville Activity centre. We are getting residents at the hostel involved and hopefully we'll be able to feed our tenants with fresh veg. 'For the last three years we've also been running cook and eat sessions at our hostel in Keighley. Now we're looking for funding to get a kitchen going at the main office in Bradford, to show people how to prepare the vegetables they've grown. It would be good to train people up and have a little café but this may be a job for next year. Currently we've secured a grant from Land Aid of £10,000 but we'll need a further £12,000 to create the kitchen.'  The Chelsea Flower Show 'In 2010 Down to Earth contributed to Places for Change garden, the largest ever  Chelsea Show Garden,' says Ian. 'The garden was made with help from 50 homeless agencies and included themed zones such as 'health' and 'environment'. It proved that homeless people can really achieve something - when the Queen visited the Chelsea Flower Show it was the first garden she wanted to see. Quarton helped grow a lot of the plants we contributed when he was still a Future Jobs Fund worker.' Quarton explains 'The Eden Project organised the garden nationally and sent someone - Hilary - down to our site to check what we could grow. Other groups produced different plants but Down to Earth did the allotment stuff. We grew over 400 plants - cabbage, chard 'Bright Lights', three types of kale, beetroot and lots of other variations. Service users from Down To Earth with the help of Artworks got together and made mosaics as well. One was used on the trade stand and two were in the garden, 14 of us went to London to see the garden and talk to the public at the Flower Show. 'The Future Jobs Fund was cancelled so my paid work at Down to Earth is finished now. It's sad, but that's the way of the world. I've come back as a volunteer. It gives me satisfaction, showing people what to do with the plants. They get interested and it really brings them out of themselves. And, in time, if they ever get their own place and have a garden they'll have some skills they can put to work - it's small but it's a start in life.' Useful information The Down to Earth project is based at West Bowling allotments on Bradford's Bowling Park Drive. It aims to teach Keyhouse service users to grow their own fruit and vegetables, and improve health through diet and gentle exercise. For more information or to make a donation contact Ian Fallon on ian.fallon@keyhouse.co.uk.    Tue, 26 Apr 2011 00:00:00 +0100 http://www.keyhouse.co.uk/news/down-to-earth http://www.keyhouse.co.uk/news/keyhouse-celebrates-25th-anniversary Keyhouse celebrates 25th anniversary The main event is on Thursday 28th October 2010 at our new offices in Bradford. This is a celebration and information sharing event for our service users, staff and all the agencies that we work with on a day-to-day basis. We will also be holding our Annual General Meeting for the year 2009/2010 on the day. Everyone is welcome. It's been an amazing journey since Keyhouse opened the doors of its hostel in Keighley back in 1985 and we're very proud of the successful multi-disciplinary organisation that we've become.  Over the years we've expanded our housing support services beyond young people and hostel provision, we've added advice, introduced NVQ and other training services, extended our reach across Bradford and North Yorkshire and steadily grown the charity with new talent and new resources.  We're looking forward to another 25 years of success. Thu, 28 Oct 2010 00:00:00 +0100 http://www.keyhouse.co.uk/news/keyhouse-celebrates-25th-anniversary http://www.keyhouse.co.uk/news/keyhouse-launches-new-logo-and-website Keyhouse launches new logo and website Keyhouse is launching a new logo and a brand new website to coincide with our 25th anniversary celebrations. We've been talking about the public awareness of what Keyhouse does and about our brand for some time and we've finally made the leap to doing something about it. The new website and image for Keyhouse aims to provide much more information about what we do. We have found that many of the people and organisations we work with only know us for some areas of the work that we do, but not all of them. We're also aware that our expansion over the last few years particularly with the merger with HARP in North Yorkshire in 2008 has contributed to the public's awareness of what we do. We are confident that our new look and new website will help raise awareness of Keyhouse and what we do and provide a really solid foundation for future development and growth. We'd love to know what you think about the new look and the new website, please make your comments through our new website ! Thu, 28 Oct 2010 00:00:00 +0100 http://www.keyhouse.co.uk/news/keyhouse-launches-new-logo-and-website http://www.keyhouse.co.uk/news/keyhouse-celebrates-10-years-as-an-investor-in-people Keyhouse celebrates 10 years as an Investor in People Keyhouse is celebrating this year as it is 10 years since we were first awarded the Investors in People award. As part of our 25th anniversary celebrations we have invited Carole Reid who is a Director of idg (improvement, development, growth) to come along on the 28th October to present our recognition certificate to us. idg was created from the merger of Yorkshire & Humberside Assessment Limited (YHAL) and the Centre for Assessment & Recognition NW Limited (CARNW) who are the respectively the assessment centres for the Investors in People awards in the Yorkshire & Humberside and North West regions. This means Keyhouse is part of a select group of some 3000 organisations representing businesses of all sizes and sectors who have achieved this significant milestone. We are really proud to have reached this milestone and are looking forward to our next Investors in People assessment in 2011. Tue, 26 Oct 2010 00:00:00 +0100 http://www.keyhouse.co.uk/news/keyhouse-celebrates-10-years-as-an-investor-in-people http://www.keyhouse.co.uk/news/keyhouse-celebrates-longest-serving-member-of-staff Keyhouse celebrates longest serving member of staff 26 October 2010 Carolyn Stell has been with us since the very beginning - having worked at our Keighley hostel since 1985. There are two celebratory events to mark this occasion - at the Hostel on the 26th October when former users of the service have been invited to celebrate and again on the 28th October when Keyhouse is holding it's celebration event for being 25 years old itself. We've been trying to work out how many people have been through the Hostel in the time that Carolyn has been with us and our best guess is in the region of 3000 people. These are shocking numbers in terms of homelessness from a relatively small town like Keighley and we also have to report that the demand remains for this service. What is also amazing is that all of them will have had some support from Carolyn in their time with us. Carolyn was surprised recently when the local newspaper the Keighley News came to interview her to celebrate her remarkable public service - you can read the article on the Keighley news website - www.keighleynews.co.uk. Carolyn has however decided that the time is right for her to retire from Keyhouse having reached this landmark so the celebrations are tinged with some sadness for her departure. We will miss her as will the users of our service. Tue, 26 Oct 2010 00:00:00 +0100 http://www.keyhouse.co.uk/news/keyhouse-celebrates-longest-serving-member-of-staff